Frequently Asked Questions

Our engines are sold as long blocks. While they often include accessories like alternators and AC compressors for convenience, only the internal lubricated parts are covered under warranty.

Standard freight shipping usually takes 3–7 business days. Parts ship within 24–48 hours of order processing. Commercial address delivery is generally faster than residential.

Yes, we ship to residential addresses. Liftgate service is included to lower freight to the ground. We recommend shipping to your installer's shop for the easiest delivery.

We verify mileage based on cluster readings and historical vehicle records when available. Figures are the most accurate available, though they are approximate.

Contact us immediately before removing or disassembling the part. We will authorize a licensed shop inspection and, if the claim is valid, provide a replacement. See our full Warranty Policy for details.

Yes — torque converters are included with all automatic transmissions at no additional charge.

Professional installation is strongly recommended and required to maintain warranty coverage. Any warranty claim requires a licensed shop inspection report.

You'll need your vehicle's Year, Make, Model, Engine Size, and optionally your VIN. The VIN allows us to verify the exact part match for vehicles with multiple configurations.

Yes, within 30 days of delivery, provided the part has not been installed. A 25% restocking fee applies on non-defective returns.

Once your order ships, you'll receive an email with your freight carrier name and PRO tracking number. Tracking typically activates within 12–24 hours.

Yes. We offer warranty plans from 90 days up to 5 years. Extended warranty plans are available at time of purchase.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), ACH bank transfers, and wire transfers for qualifying orders.